01
Risk-adjusted clinical mortality
In-hospital and 30-day all-cause mortality, adjusted for case complexity and benchmarked against the King's London peer cohort.
Threshold from
Benchmarked against King's London peer cohort
Quality & outcomes
Audited care. Reviewed both ways.
Every Jeddah patient is measured on the same Veritas system, against the same UK NICE thresholds, and reviewed by the same medical advisory board as a patient at King's College Hospital London.
A note from the chief medical officer
Most quality pages tell you a hospital is good. This one tells you how to check.
Every clinical metric we capture is recorded on the Veritas system used by King's College Hospital London, the same instance, with the same definitions and the same case-mix controls. Our consultants hold UK GMC registration and complete the same five-year revalidation cycle they would in London. Our peer audits run under UK protocol, our complex cases sit on a joint MDT call with London, and the King's UK Medical Advisory Board inspects this site on a regular schedule. None of this is a brand promise; it is the design of the audit chain. The first published outcomes window opens with our first full quarter of operations, and what follows on this page is the methodology, the calendar, and the channels through which any patient or referrer can ask for the numbers behind their decision.
What we measure
The six domains that decide whether a hospital is good.
Quality is not a slogan; it is a small list of numbers a hospital is willing to publish, against a benchmark that is harder than the local average. These are the six numbers we will publish, and the benchmark we will publish them against.
02
Hospital-acquired infections
Central-line, catheter, and surgical-site infection rates per thousand patient-days, reported by service line.
Threshold from
UK NICE thresholds, applied without local exception
03
Unplanned 30-day readmission
All-cause readmissions within 30 days of discharge from any service line, reviewed for avoidability.
Threshold from
Joint Jeddah–London clinical-governance review
04
Length of stay and clinical efficiency
Average length of stay by diagnosis-related group, against the King's London peer cohort, controlled for case mix.
Threshold from
Veritas dashboard, monthly
05
Surgical never-events
Wrong-site, wrong-procedure, and retained-item events. Investigated under UK protocol; disclosed in writing to the patient and family.
Threshold from
UK peer-review case audit, duty of candour
06
Patient-reported outcomes and experience
PROMs and PREMs collected after discharge for every major service line; specialty leadership reviews each quarter.
Threshold from
Specialty-level governance loop
Joint clinical-governance review
Every complex case is reviewed twice: once in Jeddah, once again with London on the same MDT call.
The reference cohort
King's College Hospital London, by the numbers.
Each Jeddah outcome is reviewed against the largest peer cohort that exists for that service. These are the volumes that give a benchmark its weight; case-mix controls take care of the rest.
London
500,000+
Outpatient cases each year at King's London
London
90,000+
Inpatient admissions each year
London
6,000+
Liver transplants performed, the largest programme in Europe
London
13,500+
Clinical and support staff
London
800+
Active research studies, with 19,000+ participants
London
180+
Years of teaching-hospital practice, since 1840
Source: King's College Hospital London, published institutional figures.
Quality oversight
The five mechanisms that make a number worth quoting.
An outcomes statistic only matters if you can prove how it was measured, who reviewed it, and what would happen if it slipped. These are the five answers, in plain language.
01
Guidelines
UK NICE clinical guidance
Every service line follows UK NICE clinical pathways without local watering-down. The threshold a Jeddah patient is treated to is the threshold a London patient is treated to.
02
Measurement
King's UK Veritas KPI system
Every clinical performance metric is recorded on the same Veritas instance used in London, with the same definitions and case-mix controls. The Jeddah dashboard sits next to the London dashboard, side by side.
03
Audit
UK peer case-review audits
A documented peer-review audit is filed for every complex case on a single ethics-and-knowledge ledger. The London team can read and challenge the file at any time.
04
Accreditation
UK GMC registration and revalidation
Visiting and recruited consultants hold UK General Medical Council registration and complete the same five-year revalidation cycle they would in London.
05
Oversight
King's UK Medical Advisory Board
The London advisory board visits and inspects the Jeddah site on a regular schedule, with authority to require changes where outcomes diverge from the London benchmark.
Reporting commitments
What we publish, and to whom.
Four standing commitments. Three of them are scheduled; the fourth happens whenever the duty of candour requires it.
Quarterly
Public, on this page
Joint clinical-governance summary
A short summary of the six outcome domains across all major service lines, jointly signed off with London. Published in the month following each quarter.
Annual
Public, with MAB letter
Full quality and outcomes report
The annual report includes service-line tables, case-mix-controlled benchmarking against the King's London peer cohort, and a letter from the King's UK Medical Advisory Board.
On request
Patient or referrer
Service-specific outcomes summary
Any patient or referring physician can request the outcomes file for a specific service line. Returned in plain language within seven working days, at no charge.
Without delay
Patient and family, in writing
Serious-incident disclosure
For any never-event or serious clinical incident, a written disclosure is made to the patient and family under the UK duty of candour, before any administrative review begins.
Patient channels
Three doors, open to every patient.
Quality is only meaningful if a patient can act on it. Each of these three channels is staffed, scheduled, and answered in writing.